FAQ

Q - HOW DO I GET THE STREAM ?


A - Follow these simple steps :

- go to ONLINE STORE
- find the show you want, click on the yellow icon 
- click on the CHECKOUT trolley 
- check your order is correct 
- click on CONFIRM ORDER 
- enter your details, click NEXT
- check details, write down login, click NEXT
- enter payment details. 
- Done. You'll now head straight to live stream 
- If you pre-buy then login when show is live.

 

 

Q - I DID"T GET SENT MY EMAIL WITH LOGIN DETAILS AND PASSWORD ?


A - As both emails are sent quickly together, depending on your security settings they may get placed in junk or trash email folder by mistake. 

 

 

Q - HOW MANY DEVICES CAN I USE TO WATCH ?


A - One. Each username and password is unique. They can only be used on one device.  

 

 

Q - WHAT DEVICE CAN I USE TO WATCH LIVECOMBATSPORTS ?


A - Any device with sufficient quality Internet browser connection. PC, Mac, iPhones, smartphones, all tablets and most Smart TV's. Your device will need to have Flash. 

 

 

Q - INTERNET CONNECTION DO I NEED ?


A -  If you are watching on your phone or tablet then 3G or 4G is fast enough. If you are watching from a landline connection then ADSL2 or above with a download of 4MBPS is suitable for uninterupted coverage. Any slower connection my result in lagging or buffering.

 

 

Q - I'VE ENTERED MY LOGIN DETAILS AND CAN'T SEE ANYTHING. WHAT SHOULD I DO ?   

 

A - Please follow the steps below -

- Please Log-out and close all active windows or screens.

- Clear the browser history.

- Try and login again using the details in the email sent at prchase point.

- Contact us immediately if problem still exists. Send a TXT to (+61) 0411 557744, ideally Screenshot any error message on the screen.

- TXT is the easiest and prefered way of communicating. The venue is often loud and calls cant be heard, causing frustration. Clear instructions can be given quickly and easily using TXT. Please do not email as the email address is unattended when shows are live.

- If you are unable to TXT then please call.

 

 

Q - WHEN I LOGIN I GET AN ERROR MESSAGE. WHAT SHOULD I DO ? 


A - Take a photo  or screenshot the message immediately. Contact us immediately, sending a TXT if possible to (+61) 0411 557744  

 

 

Q - HOW CAN I KEEP IN CONTACT FOR NEWS OR DETAILS OF FUTURE SHOWS ? 

 

A - Either sign up for our newsletter or 'like' the Facebook page for regular updates 

 

 

Q - I'VE LOST CONNECTION AND NOW CAN'T SEE THE STREAM. WHAT SHOULD I DO ?


A - Please follow the steps below -

- Please Log-out and close all active windows or screens.

- Clear the browser history.

- Try and login again using the details in the email sent at prchase point.

 

 

Q - I DON'T HAVE A CREDIT CARD BUT WANT TO WATCH. WHAT CAN I DO ?

 

A - Call 0411 557744 at least 48 hours prior to the scheduled broadcast time to organize payment options 

 

Q - I'M A PROMOTER AND WANT DETAILS ON HOW TO BROADCAST MY SHOW


A - www.livecombatsports.com.au is the most reliable platform in Australia. For details please either call 0411 557744 or email info@liveboxing.com.au